After you file

I can't believe this is a question that Turbotax cannot answer. I've had nothing but problems out of TurboTax. Garbage. Supposedly.... they're free; free free; free free free free. If that's true..... then why did it cost 140 dollars to file my basic tax info? Plus another 20 because I had to get the deluxe version to file my 1040 b, (student loan interest); which got me a whole 4 dollars back. Plus the card is supposed to have no hidden fees.... (free, free free free); but they charge 4.95 a month just to have it. Turbotax is a scam and I'll never use it again.