Quite frankly that is a cop out answer. You handled my tax return, you hired SBTGP, and instead of handling this directly you want me to go to them for their answer? My question is what are YOU (TurboTax) doing about this? It was very nice of you at TT to set up a portal for people who haven't filed but what about customers who have been with you for YEARS? Passing the buck looks very bad.
