The consequences of the refund being delayed was in the contract you agreed to 3 times in the program ...
(1) We send an email with instructions on how to pay your TurboTax fees (minus the Refund Processing fee, if any) by a certain date.
(2 & 3) If the fees remain unpaid by the specified date, we'll send two more follow up emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.
(4) Finally, if you still haven't paid by the requested date, we’ll send a final email letting you know that we're debiting the fees (minus the Refund Processing fee, if any) and that the auto-debit process cannot be stopped.
