We have been using TT for about 10 years now. Never any issues until now.
Attempted to download the software - first from the CD - when that failed from the site on the web. Actually I think the download occurred.
When I take the next step, TT gives me a dialogue box - something like "A Windows update is in progress. Press OK to wait, or cancel to cancel the install"
Checked my Control Panel. There are no active window updates. Put the Windows updates on pause, then shut down the system and restarted. TT still will not install.
Cannot figure out how to get past this. We can probably run it on one of our laptops, but the last 9 years of returns are on the mainframe desktop and TT just copies the basic info from last years return.
Has anyone run into this problem this year?
BTW this is Turbotax Home and Business.
Thanks for any suggestions
