I am unable to reach Turbo Tax by phone or online. You say you do not have my e mail address yet you filed two returns for me (one for my daughter and myself). There is a difference in what the IRS deposited into my checking account and what Turbo Tax said I would get. It was easier contacting the OFFSET DEBT department of the Treasury than you people. According to them, I DO NOT HAVE AN OFFSET DEBT. Therefore, Turbo Tax charged me for extra fees and did not inform me. If it was the IRS who erred they would have sent me a letter of explanation. I purchased a disc at Office Depot which was unusable. I got through to Turbo Tax and the tech converted to an online version. My refund was deposited 3/16/2020. The difference is $50.00. Sounds like an additional fee from Turbo Tax. If you say it is not, then have someone contact me at my e mail address of
[email address removed] or call me at [phone number removed] (cell) or land phone [phone number removed] if you want me to
return as a customer next year.
