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After you file
Mine was approved (by TT); accepted on 1/29 - and STILL NO REFUND. Guess what - IRS rejected my return!
Did you have health care credits? TT did not file the necessary health care credits form for me - and I have been informed by IRS that my return was rejected and that I will be ineligible for health care credits in the future for not filing that form.
If this happened to you, do not waste your time trying to get help from TT - they will only tell you it is your fault; that their money back guarantee does not apply to you and that (in my case) even though my income was well below 34k, I still had to pay $75 to have my return filed.
Do complain to the IRS and your federal representatives. TT knows they have messed up royally but they will not own up to it ... yet.