After you file

Thank you for this communication. However, if we cannot use TurboTax to efile Fed tax return due to this issue, then we also cannot use it to efile our state return. Because there was a question during preparation of my taxes about a spouse passing prior to filing, then I strongly feel that a message should have been displayed stating to file Fed Tax first before trying state tax efile. This would have alerted people to not try e-filing both and thus incurring your $24.99 state filing  charge deducted before filing takes place and we get the error from Fed efile. Those of us who ran into this situation should be refunded that fee. What is the company's plan for making this right / doing the right thing?