OK. So like some other people I decided to give a free competitor's product a try. It worked. My mother's tax return was relatively simple, but required a little work due to 7 different 1099-R documents. Two hours after filing, I received a response that the return was accepted.
I have concluded that since this e-file problem doesn't exist with some competitor's products then the problem is with Turbo Tax. They just refuse to admit it.
