You can start by trying to verify whether your refund has been applied to any debt, and check its current status, by calling the Bureau of the Fiscal Service's Treasury Offset Program (TOP).
You'll find the number in the IRS' Topic Number 203 - Reduced Refund. The TOP should be able to provide you with the status of any refund offset.
Based on whatever information you get there, you can call the IRS and check the status there. For telephone assistance, see Telephone and Local Assistance at the IRS' Let Us Help You page.
Finally, if you run into a brick wall with the IRS – which, in this exceptional time, is possible -- you might consider contacting the Taxpayer Advocate Service. Please see Taxpayer Advocate Service for more information.
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