@hyenarose
Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2, it will repeat a few times then you will get more options. You can also click the link below for information regarding not receiving your Turbo Visa Debit Card:
When will I receive my Turbo® Visa® Debit Card?
Or you can follow the steps listed below, when calling:
- Listen to the recording
- Press 2 to continue using the automated system.
- The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
- The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
- Press 2 for the option of " have not yet received your card".
- Next you will be prompted to enter your social security number, zip code, and birthdate.
You may also try submitting a request for assistance here: Submit a request – TPG - Taxpayer
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