You billed my bank card with invalid charges. The total should have been only $79.99. One incorrect charge was reversed, The other one for $90.45 needs to be reversed. I am very unhappy about the mistakes and failure to correct them. I've spent several hours talking to you employees about errors. I've been using TurboTax for many years, but never had the poor service like this before.
Reverse the $90.45 immediately and notify me when completed. If you need to talk to me, my phone
number is [phone number removed].
