hyenarose
Returning Member

My turbo Visa card keeps getting returned? I've had it sent to me twice but both times it's never been recieved and has gotten returned.

I've had to have my card sent to me twice now and both times it's been returned. I've gone to my post office and they havent gotten anything from turbo tax, but when I called the turbo number it would say my card was at the post office. But it never was and I still havent received my tax return because of this. I cant do the online or app thing either to check it because it requires a the card number and wants me to activate my card but I cant really do that without the card ya know? Ive tried calling the customer support and I just get put on hold for hours (was literally on hold for 3 hours today). I'm just wondering what is going on and what I can do to finally recieve my card and money.