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After you file
If you are using TurboTax Online and your return has been accepted by the IRS, please follow the instructions below:
- Sign onto your online account and land on the Tax Home web page
- Scroll down and click on Add a state. (this just gets you back in)
- This will take you back to the 2019 online tax return.
- Click on Tax Tools on the left side of the online program screen.
- Then click on Print Center.
- Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
If you are using the CD/download version and the directions in the TurboTax FAQ below are not working, please try the suggestion below.
How do I print a copy of my return filed in the TurboTax CD/Download software?
Please try Forcefully uninstall and reinstall TurboTax. Uninstall everything before reinstall. Delete all folders, not just uninstall software.These folders are usually hidden, to unhide them choose tools (at top of any folder) - then folder options - then view then check show hidden files, uncheck when done .
If that did not fix the problem, please contact customer service, start by clicking on Contact Us. Answering the questions will help to ensure that your call is properly routed.
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