sorry was trying to do things at once . But I was able to speak to a rep by calling the number I found on a prepaid green dot card at Walmart . This was a year ago so don’t remember details . I just grabbed the first prepaid greendot card I seen I. Called the number and I pushed 0 or voice responded the I needed to speak to rep and was directed to a rep within a couple of mintues they were able to assist me with my turbo tax. Card .
