The best way I have found to contact someone for the Turbo Prepaid debit card, is to call the number listed here. When you call the number, select the option that your refund has been placed onto a card that is not yours. This will then get you connected to the fraud department. You may have to wait on hold for a period (I have been told it can be 30 minutes). There will be a live agent who will take your call and assist you.
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