The letter should explain how you can pay your TurboTax fees since your Federal refund is delayed.
Before TurboTax will debit your account, you would have received 4 emails from them:
- An email with instructions to pay your TurboTax fees (minus the Refund Processing fee, if any) online by a certain date.
- Two more followup emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.
- A final email letting you know that we're debiting the fees (minus the Refund Processing fee, if any) and that the auto-debit process cannot be stopped.
You can also be auto-debited if you signed up for Pay With My Refund and your refund is sufficient, but the IRS is still holding your refund 36 days after your original estimated refund date. In this case, you'll get the same email notifications from us, except we will debit the Pay With My Refund fee (if any) in addition to your other TurboTax fees.
