After you file

So Critter,

FYI you can NOT close or cancel your card from the website. Believe me I've spent about 20 hours now trying to do it. And I know the virus has a lot of things screwy right now, of course. But as a marketing director, I know first hand that in a situation like you are referring to, a call back server would be put in place and you work down the que. There really is no getting thru to a live representative by calling that number on the back of  the card. Or any GoBank GreenDot Prepaid Debit Card numbers. They are all linked to the same call que. I need to CLOSE the acount not just throw away the depleted card, for personal reasons