@Gokeyjennifer888 After signing up, your Turbo Visa Debit Card should arrive within 5-10 business days. If you don't have it by then, call customer support to confirm the address they have on file for you and/or to order a new card. The following response can help you reach a live customer support representative when you call: https://ttlc.intuit.com/community/after-you-file/discussion/re-can-i-get-my-turbotax-prepaid-card-nu...
Reference: When will I receive my Turbo® Visa® Debit Card? - Community
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