@BMA1...it appears that instead of 9 out of 10 getting their refunds within 21 days, it's the 9 out of 10 that are getting delayed because of the 1095A/8962 issue. I have had problems with both my federal and state this year. The federal was the 1095A/8962 that was never transmitted by TurboTax and with the state I received an electronic communication that they needed all my W2s because they needed to verify my income. Through the help of an advocate I got my federal less than 4 weeks after I got the same disappearing bars when it approached time for my refund to be processed on 02/17, but even with them you have to be persistent. Escalate! Escalate! Escalate! As far as the state after I added the W2s to my account electronically, I was told via email and on the phone that it could take up to 90 days to get that refund. Also, you don't have to get nasty with the IRS agent but they can tell you the exact reason why your refund is being delayed and what is in the letter. I did not wait for the letter. The day after I did not get my refund I called the IRS, got the information including the fax number to send my copies of the 1095A/8962 and it was the IRS that suggested my case be referred to a tax advocate. In these times yelling and screaming at agents will not get you anywhere but clear, calm communication with them will. If there is anybody we should all be getting mad with it should be these tax software companies because it seems that all of them dropped the ball with their faulty program which resulted in this issue that the majority of its users are having.
