Reed2149
New Member

I need to change my payment method

My expected return date was 02/29 and I have had a delay on my return for well an obscene amount of time. I believe it's because I was attempting to us a pay-card I received from my employer and, even though there is a routing and account number, I believe it's the issue. Countless times I tried to navigate the turbotax portal and haven't found a solution. This happened to me last year when I ordered one of the prepaid cards that this company provides and lost my return then, and I'm not willing to have that happen again. Besides directly contacting the IRS themselves, what is it I can do to change this?