@pamelajean67 Have you created an online account and activated the card? https://turbodebitcard.intuit.com/
*you should have received a confirmation email when you applied for the card, this email provides information on how to create an online account to access your funds. You can make online purchases until the actual card arrives. I would suggest you start there, go back and check for any emails from Turbo Tax, create the online account, you can also get the temporary card number from this account. Please continue to be diligent in contacting them via phone, it could be just a delay in answering due to the climate of the world today. Good luck!
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