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After you file
I am having the exact same problem. I never had an issue before.
I purchased turbotax deluxe at Costco. I put the disc into my computer and put in the code that came with my disc and filled in the information. Now it is saying that I did not purchase it.
If this can't be resolved soon. I will decide to use another program.
March 21, 2020
3:22 PM