So I just went through the same issue. I know this is old and I hope you received your refund by now lol...
But anyways, 01/23/2020 I filed..01/27/2020 I got accepted. 21 days passed and my bars dissapeared, I called and they told me that I should have received a letter by now about verifying my identity..2 days passed I didn't get any letter so I called again and he told me that because it was sent out the day I called the first time that it should be in my mailbox in the next 4 days smh...03/02/2020 I verified my identity over the phone. She told me it can take up to 9 weeks but usually doesn't take the whole 9. Started to think I would have to wait the whole 9 weeks until today! Last night,like every night before,I would check the wmr app and it was showing the same message. Today I get a notification from my bank stating that my direct deposit has arrived 4 days early..I checked it and there it was!! Still no update on the wmr app...but I have my money so I'm happy!!! Hate that we had to go through that but im glad its over. Don't worry it'll be over with soon everyone else!
