I finally had to call the irs yesterday and sit on hold for about an hour to discover that even I efiled on 1/29 they were sitting on it because I mailed in my w-2 with a copy of my return. They did not call or send me a letter they were just going to let me keep waiting so you need to call. You can google a path to take after you call to get a person. https://amynorthardcpa.com/how-do-i-reach-a-real-person-at-the-irs/ It will give you a path and what numbers to press to get an actual person on the phone. Such a mind f***! I am a laid off bartender and could have used that money now!
