Update March 19: I called and after two hours finally got to a rep.
They said they cannot find my paper tax return , so they asked me to resend everything again. I waited 5 weeks . They received it Feb 15 , I sent it certified mailer with the return receipt.
Now have to reprint California, go to post office during the corona lockdown to get my refund maybe in 6-8 weeks.
Thank you turbotax for not being able to electronically file my California return.
Update March 30- Resent the paper filing last week and it was received by them today. Let see how long they take.
April 9 update"
We received your 2019 California Income Tax return on: Saturday, February 15, 2020.
Your tax return requires additional processing time.
Please allow 3 months from the date you filed your return to complete processing. If you received a notice from us requesting additional information, please respond to continue the processing of your return. Allow 2 months from the date you mailed your response for a determination to be made.
We appreciate your patience.
