Have you checked the IRS website Where's My Refund for your Federal information?
https://www.irs.gov/refunds
From the IRS:
It's been longer than 21 days since the IRS received my return and I haven’t gotten my refund. Why?
Some tax returns take longer to process than others for many reasons, including when a return:
- Includes errors
- Is incomplete
- Is affected by identity theft or fraud
- Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
- Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
- Needs further review in general
We will contact you by mail when we need more information to process your return.
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You can also contact the IRS about your refund if it has been over 21 days (business days) since your return has been accepted.
The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.
- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.
