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After you file
No, I didn't pay with my refund. I bought the CD and paid for the state submission with a credit card. Not sure why you would ask that and can't imagine what that would have to do with a print function. So far what I have discovered is that this is a very common problem that has been occurring on and off again for about the past three years. Obviously it is not being addressed well by either company. The only thing I have been able to determine is that seems to related to a problem with Adobe DC reader and how it is interacting with the PDF file that TurboTax produces. The only working solution that I have found is to remove/uninstall Adobe DC reader entirely from your Windows 10 system. Then you can use and print from the MS Edge browser which has a native pdf reader of its own. I'm sure one can use the Chrome or Firefox browser just as easily but I haven't tried it.