After you file

Try entering a different filing status... If you entered Head Of Household, enter Single or something different, (last year I thought I filed HOH, because I always do, and eventually I realized my filing status was single, so I wasn’t able to check WMR at first) or confirm you typed in your social correctly, since it

(xxx-xx-1234) blocks out the first 5 numbers there can easily be a mistake, as well confirm your “federal” refund amount, before any filing, fees etc... If none of this helps, or you’ve already tried all these options, I’d call the IRS hot line, and see what’s going on.
Just tryin to help. Luck to ya’