After you file

@NavyMom You can send a request for assistance with your TurboTax card here: Submit a request – TPG - Taxpayer 

Or here are steps for the TurboTax phone number:

Please click here for the TurboTax Visa Debit Card phone number. then follow these steps (I have called the system to create this steps for you) :

1. Listen to the recording (you cannot skip it) 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
5. Press 2 for the option of " have not yet received your card".
6. Next you will be prompted to enter your social security number, zip code, and birthdate.