You can take cash out at an atm, there are applicable fees.
For any questions or concerns with your Turbo Prepaid Visa, please click here to contact customer support.
**Mark the post that answers your question by clicking on "Mark as Best Answer"
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card: