I am in the same situation. My company didn't correct address change and withheld NY taxes for 4 months of 2019. I am using freetaxusa.com software, and on a non-resident NY return, I checked that I did NOT live in NY and entered $0 for NY wages, and all taxes that I paid appear in refund correctly (Which is great) BUT the software is NOT allowing to submit returns because I am claiming $0 for NY but my W2 shows a pretty chunk of money as NY wages in box 16. Any other ideas?
