Never got options for my taxes

I am very upset i am a first time user they didnt give me a option for my medical status didnt give me a option for my student loans and then i filed single mother head of household and some how they took my taxes for child support and student loans ive talked with a few people and i should have been able to file a injured spouse form and a student form so they didnt take my taxes and your company didnt provide me any of the options i need to amend them as soon as possible and get it done right or i will be forced to contact a attorney please get back with me as soon as possible thank you