Yes, that's exactly what I did. Went to the card not received part. Then it asks me for social, zip code, and birth date. After all that, its still asks for the last 4 of the card your calling about, kind of hard to do this when you HAVE NO CARD TO GET A NUMBER FROM TO PUT INTO THE AUTOMATED SYSTEM!!! <<<<< see this? This is me getting very angry! Problem: filed taxes, IRS released funds to a turbo tax prepaid card, turbo tax prepaid card not received, money floating around in outer space, customer tries to contact turbo tax prepaid card people for assistance and NO ASSISTANCE GIVEN because there is NO HUMAN CONTACT and the automated system keeps asking for information customer DOESNT HAVE!!! Next idea to help resolve the issue please?????!!!!!
