If I read this same exact message ONE more time!! Every single "Employee TurboTax Specialist" has posted this same exact message, MULTIPLE times on MULTIPLE feeds. The same generic message,for every situation, is not what ANYONE wants to hear right now. We all want real customer service, from real people, and REAL answers. From what I've read, TurboTax dropped the ball big time this year and causes multiple people to be audited, multiple delays, and no refunds. Yet, we all got the same message that we will all be BILLED soon. Multiple customers are disappointed and unsatisfied at the lack of service and/or answers we are getting from this so-called guaranteed service. 👎
