The following instructions does not work as "billing issues" or not all take you to the phone contact
Contact TurboTax support for any billing issues and to request a refund of the state e-file charge. Use the key words billing issues when entering the problem and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
