I have had numerous problems this year. I filed on 01/26 and was given an estimated federal refund date of 02/17/20. When I did not get my refund on 02/17/20 I called the IRS and they said that it was delayed because form 1095A and 8962 were not filed with my return. I thought Turbo Tax checked your return before transmitting to the IRS because it should have caught this. I faxed the forms the same day I called them and they said it was going to be another 6-8 weeks that was on 02/18. That is when I asked for a Tax Advocate. I have been assigned a tax advocate and two weeks ago she told me that the refund was being processed and it would take at least two weeks. Hold on! It gets better. I called the IRS on Friday and the referred me back to the tax advocate who told me that according to their records the irs would not update the status until 03/28. That is the same amount of time that it would have been had I not asked for an advocate. So I politely asked her what was the purpose of me being assigned to an advocate because it seemed to me that I am going to be waiting the same amount of time had I not asked for an advocate. She told me she was going to make some calls and get back to me within 2 hours. She did call back on Friday afternoon and left a voicemail message telling me that she is going to speak to her manager today (Monday) and she would call me by 9:00 am. Well I am still waiting. Now my state refund!!! I went to check the status of my state refund and I see an update that they sent me a letter saying that they need to verify my income. WTH???? This has been the worse year by far using Turbo Tax. Why does the state need to verify my income when Turbo Tax automatically transfers the numbers from the Federal to State refunds? I don't get it.
