Same crap is happening to us also...I don't get it never had to deal with this before or have never had to wait this long. Could it be that we purchased a house this year? Or the fact that we had a new baby this year? What is it that they need to verify that they couldn't see? I'm confused... also there wasn't a spot to enter medical we only had medical for half a year but still wasnt a spot to enter that at? Would that matter? Very very lost and confused...
