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Return Rejected B/C Spouse AGI From Last Year Is Wrong
I tried to e-file both Fed and State married filing jointly returns a little while ago. Both were rejected. State was rejected b/c Federal was rejected. The reason given for the Federal rejection is that the amount I listed for my spouse's prior year AGI is wrong. Here's the full text of the explanation in the email I received: "IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database." (When I opened TT to address this error, TT narrowed the problem down to the AGI, not the PIN.)
But the spouse AGI from 2018 is correct. I triple checked it. (I listed the same AGI number for both of us since it's a married filing jointly return ... and there was no error on the AGI amount I listed for myself). Also, I obtained a transcript online from the IRS re: the 2018 return and the AGI number matches.
I repeated the process and e-filed again. Same result. Rejection.
No name changes. No SS# changes. No address changes. No proof of ID (drivers license #) changes.
Both 2019 and 2018 returns were done on TT, but last year we had to paper file b/c my wife mistakenly had too much $ contributed to her 401k. Don't see why paper filing last year would matter, but just adding it as an FYI.
Any help would be most appreciated.
Thanks.