OK. I'll mention this to TurboTax to see why you are getting a mention of "NetSpend." In the meantime, you can phone them for more info on what you are experiencing. They'll be able to ask you questions and troubleshoot with you in realtime.
FAQ: What is the TurboTax phone number?
<a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/questions/1899263">https://ttlc.intuit.com/questions/1899263</a>
