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After you file
@mizz5
TurboTax is not using NetSpend this year as it's featured offer when filing. It's using the new Turbo Prepaid Visa Card, which is a completely different card company. On a screen that asked you "How do you wish to get your refund?" was it actually showing "NetSpend" or "Turbo Prepaid Visa Card"?
Did you get a NetSpend card last year, and if so, did it use the deposit info from last year?
TurboTax is not using NetSpend this year as it's featured offer when filing. It's using the new Turbo Prepaid Visa Card, which is a completely different card company. On a screen that asked you "How do you wish to get your refund?" was it actually showing "NetSpend" or "Turbo Prepaid Visa Card"?
Did you get a NetSpend card last year, and if so, did it use the deposit info from last year?
‎June 1, 2019
6:30 AM