After you file

Okay, yet nobody knows anything. Been online & on the phone for the past three days getting bounced around & forced to do nothing but go in circles. Found out this evening that Santa Barbara Bank, who claims they have no info on me in their database, actually DID receive my refund (on the 28th of Feb) & processed it, I have yet to see it credited to MY ACCOUNT. Somebody better find out where MY MONEY is!!!!!