I entered the IP-PINs by 'searching' for that input window. For some reason TT did not ask me for that information and I had to find the input window myself. I entered the correct information and still got error IND-181-01. This appears to be a bug in the program.
I just was on the phone with the IRS (secret back number 888-841-4648. That is the number you get if you try to create an account with the IRS. My account is blocked. She could not tell me why. She could not tell me what was wrong with my e-file but insisted it's an internal code error in Turbo Tax.
Turbotax does not apparently save your self selected PIN information on the forms you print or in the actual tax file so you cannot find last years self selected PIN to reuse the same one. The help articles say you can use EITHER the AGI or last years Self Selected PIN. That sounds secure.
Turbo tax 'help' hides behind this Community board. Where is the phone number to call to SPEAK to a TT help desk????? I am still looking for that.
I get more help on things on car forums and camera forums than this site. I am going to post questions on non-turbotax forums. LMAO.
Mike
