MikeAronis
Returning Member

Ind-031-04 error TWICE

I e-filed today and my return was rejected due to error IND-031-04. Calling IRS for help is useless.  Turbo Tax hides behind their FAQ list.  I entered the PIN info correctly and after the first rejection, the input box had the correct number. I do not know why TT uses a 5 digit input window for a 6 digit IRS PIN Number and why it does not ask you to enter it TWICE to eliminate an input error.  Anyway I refiled using the Last 5 digits instead of the first 5 digits and it was rejected again. I have the two PIN papers right here in front of me and know I entered the correct numbers.  This is A Turbo Tax bug.  Any one have a similar issue?