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Ind-031-04 error TWICE
I e-filed today and my return was rejected due to error IND-031-04. Calling IRS for help is useless. Turbo Tax hides behind their FAQ list. I entered the PIN info correctly and after the first rejection, the input box had the correct number. I do not know why TT uses a 5 digit input window for a 6 digit IRS PIN Number and why it does not ask you to enter it TWICE to eliminate an input error. Anyway I refiled using the Last 5 digits instead of the first 5 digits and it was rejected again. I have the two PIN papers right here in front of me and know I entered the correct numbers. This is A Turbo Tax bug. Any one have a similar issue?
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‎April 2, 2019
2:20 PM