After you file

i did all that and got a human on the phone not a lot of help though he said it has to do with the insurance paper and they sent me a letter which i haven't got from a week ago now he also said it could be as long as 45 more days to get my taxes after i send them what they need from me TT should give us all refunds for not prompting for the 1095-A how did we know it was going to hold our money up for so long