After you file

I know. All they said was sorry. I'm like well can I get a refund of the money I paid? I paid to have a service so I can get my refund quick and their system dropped the ball and didn't prompt to have the 1095A entered. This has caused a huge delay. Now I gotta wait for IRS to fix my stuff in order to get my refund which can take up to 8 wks.