I am so pissed!!! It has been over 2 weeks, and my deposit is due on my card tomorrow according to the IRS, and I still haven't received my TURBO TAX PREPAID CARD. I can't speak to a live person, because it keeps asking for my card number. Then if i try to report it lost stolen or never received, it says i have multiple cards and wants to know which one!!! Then, it still disconnects me..... I want my card, and if I dont have it by 3/6/2020, then I will most definitely file a complaint with the BBB and the FTC. Don't give me this crap about it's green dot, because then they cant help either. TURBO TAX's business name is on the card advertising as the owner, and I want my card. After this year, I will probably never use this service again, since there is no resolution or person to speak to in reference to this.
