After you file

this company is horrible.  they never sent my 1st card. I cancelled it, and retried sending another one through 15 dollar fast shipping. Its been printing for the last 4 days and i already been waiting 6. Iv been waiting since january 26th to get this freaking card. I will NEVER be using this company again. Im filing a complaint with the BBB and if i dont get my funds im going to get a lawyer. I dont know what else to do. They are holding my funds hostage while taking fast shipping fees from me and  monthly charges.  this should be illegal. I can use my money but they can?! Are you effing kidding me!?????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!