Was your return rejected in TurboTax? Being rejected means that some things on your return don't match what the IRS has in their database. Here's how you can fix it.
Check for an email from turbotax@intuit.com. (Check your spam) It will give you a brief explanation of your reject and how to update it. If you didn't get an email, open your return to get the rejection reason.
Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.
If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed.If this is the case, file a paper return.
To Re-File your return and if you were guided through fixing your reject, select the option to refile when you’ve finished.
If you had to navigate to the area in the program yourself, when you’ve finished, select File in the left-hand menu (mobile devices: go to the upper-left corner to open the side menu, then select File). Follow the onscreen instructions to either e-file your return or file by mail.
If this affects your state return, you will have to file an amended return for your state return also.
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