After you file

My return was sent to the green dot bank on Feb 26th 2020 and the irs have told me this 2 times already. Green dot bank doesn't  show that they have my money. It said if I didn't get it by March 2nd then to call the irs and that is what I did and they did confirm 2 times that it was sent to the green dot bank on the 26th. I haven't EVER had a issue with my refund money and usually get it when it says it was sent. I normally use H and R block. I want to know where my money is and I can't get ahold of anyone at green dot bank I wait and wait then it hangs up on me. There is going to be many people next year not use TurboTax because of this issue!!! How do I talk to a actual person at green dot bank?!?!