kcron24
Returning Member

Amending Federal/State taxes and stuck in never ending loop

I filed my state and federal taxes with turbo tax online but forgot to include some income.  I therefore went to amend my taxes with the turbo tax online software but I have been having issues.  I think it's a bug. The amending process becomes a never ending loop. The last page before it starts its loop again is this: Great job so far!
Up next, we’ll help you wrap up a few things.
• Amended Federal return: Ready to print and mail 
• Amended Vermont return: Ready to e-file
The next page (the beginning of the loop) has three steps with the final step being this: 
Step 3
Get ready to save and file your returns

Choose which returns to file. We're not filing your taxes just yet. It's okay to click Start

I already received my refund/payed taxes so that can't be an issue.  Who should I contact to get this resolved?

 

UPDATE: 

I think I may have found the reason.  Step 2 on one of the pages states "For your amended Federal return:

Your taxes owed will be direct debited from your bank account ending in ..." .  This needs to be changed to taxes being mailed in. How would I do that.  When I start step 3 it goes straight to my state taxes and skips the federal taxes.