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Amending Federal/State taxes and stuck in never ending loop
I filed my state and federal taxes with turbo tax online but forgot to include some income. I therefore went to amend my taxes with the turbo tax online software but I have been having issues. I think it's a bug. The amending process becomes a never ending loop. The last page before it starts its loop again is this: Great job so far!
Up next, we’ll help you wrap up a few things.
• Amended Federal return: Ready to print and mail
• Amended Vermont return: Ready to e-file
The next page (the beginning of the loop) has three steps with the final step being this:
Step 3
Get ready to save and file your returns
Choose which returns to file. We're not filing your taxes just yet. It's okay to click Start
I already received my refund/payed taxes so that can't be an issue. Who should I contact to get this resolved?
UPDATE:
I think I may have found the reason. Step 2 on one of the pages states "For your amended Federal return:
Your taxes owed will be direct debited from your bank account ending in ..." . This needs to be changed to taxes being mailed in. How would I do that. When I start step 3 it goes straight to my state taxes and skips the federal taxes.
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March 2, 2020
11:13 AM